Dedicated Support Engineer
Dedicated Support Engineer for Microsoft Dynamics Business Central
A single team for all your needs
We provide a dedicated support engineer to help you every step of the way. With a single point of contact, you have a support structure that understands you, your business and any challenges you have faced. This continuity of support delivers improved performance, but also faster response and a seamless support experience.
If your organization has any internal compliance requirements for external support, you will need more than 100 hours of support annually, or are looking to streamline support for complex deployments, our dedicated support engineer is the solution you are looking for.
A partner for your organization
In addition to being your go-to support solution, a dedicated support engineer is also a pro-active partner for your business. Working with your internal IT or support team, they will present monthly reviews to discuss ongoing requirements, pen and closed support tickets and any other topics that may be required.
Dedicated Support Engineer Advantages
With a dedicated service engineer, organizations receive support service continuity through one contact point who understands the deployment and situation completely. This allows a faster and more effective response, and with billing in 100-hour blocks, provides a more streamlined solution that traditional pay as you go alternatives.
- Single Point of Contact
- Technical Advisor on demand
- Simplified Billing in 100-hour Blocks
- Faster Response
- Expert familiar with your organization’s deployment